Contact

Contact VitalWalk support

Need help choosing a model, checking a website order, or using your VitalWalk? Send us a message below. We aim to provide an initial response within 1 business day.

For an existing order, include your order number, purchase channel and model. Do not include payment card details or passwords.

Before you buy & website orders

For model advice, delivery questions, returns and orders placed on vitalseris.com:

vital@vitalseris.com

Amazon & other retailers

For product troubleshooting and warranty support:

service@vitalseris.com

Include your seller, order number and model. Request returns through your original retailer.

Find an answer

Delivery information

Returns and refunds

Warranty coverage

Product manuals

Setup and maintenance videos